a question about replacement parts

[Janie3082]

Can I email CS and give them the letter code for a replacement part to see if they still have it in stock?

I thought this would be easier than staying on the phone with them while they check. Anyone tried this before?

Also, can I ask if there's a certain replacement part, even if it's not on the list that's been posted here?

[JenniferRobin]

Yes, yes, and yes!

[Janie3082]

Thanks, Jennie!